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Support Center

Product Storage and Maintenance

  1. Full charge the machine before storage.
  2. Switch off the “POWER” button.
  3. If there is any dirt, soak and wring out the cloth to wipe it clean.
  4. Please do not use gasoline, volatile oil, thinner, kerosene,etc.which have the function of dissolving the resin.
  5. Keep it in dry and less dusty place. Temperature within 14℉-149℉ , avoid direct sunlight.
  6. Please full charge the product at least once every three months.
    Note: Please do not keep it in the car, trunk, loading platform or other hot place under direct sunlight. It may cause the product failure, degradation or thermal problem. When not in use, please turn off the “POWER”,otherwise the internal circuit is still in power consumption. When applying inverters,consumers are requested to use electrical and electronic equipment that is officially certified and approved.

Trouble Shooting

If the product cannot charge or power other devices, please check according to following steps:

  1. Make sure the “POWER” button is turned on.
  2. Make sure the AC and DC USB buttons are on.
  3. Check the battery capacity, if it’s lower than 10%, please
    recharge the product as soon as possible.
  4. Make sure the load power connected didn’t exceed the limit power of this product, each port has a limit for the power connected. If you can’t clear the trouble after above steps, please contact our after sale service center

Warranty Period

(1-Year-Limited)
The manufacturer’s warranty is void under the following circumstances but not limited to:

  • Improper or inadequate maintenance or modification.
  • Accident, misuse, abuse, contamination, or other external causes.
  • The use of unspecified adapter and accessories.
  • Damages that occurs as a result of one’s failure to follow the instructions.

Were these products safe?

  1. Our power products have undergone strict on-site testing, discharge testing, and charging testing to ensure that they meet a series of quality and safety standards during design, manufacturing, and transportation, in order to provide users with safe and reliable products.
  2. Noted, although strict testing can improve product safety, it is not possible to completely eliminate all potential risks and issues. When using power products, you still need to follow the correct operating methods and precautions to ensure safe use.
  3. We suggest that you carefully read the user manual and safety guidelines of the power supply product before using it, and follow the instructions in them for operation.
  4. If you have any doubts or questions about the safety of the product, we suggest that you contact our hotline customer service or relevant customer support department for their advice and answers. We will be able to provide more specific information and support to ensure the safe and reliable use of your power products.

LATEST NEWS

CONTACT US

Name: Erica Lee

Mobile:+86-15502439900

Tel:+86-13922158739

Whatsapp:+85291424081

Email:info@camelet.com

Add:
Shenyang Office: No. 741-12 Shenying Street, Hunnan District, Shenyang City, Liaoning Province, CN
Guangzhou Office: No.178 Longtang Middle Street, Zhongluotan,Baiyun District, Guangzhou City, Guangdong Province,CN

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